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Title
Text copied to clipboard!Restaurant Supervisor
Description
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We are looking for a Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will be responsible for ensuring excellent customer service, managing staff, maintaining quality standards, and supporting the restaurant manager in achieving business goals. This role requires strong leadership, communication, and organizational skills to ensure smooth and efficient restaurant operations.
As a Restaurant Supervisor, you will be expected to lead by example, motivate team members, and ensure that all guests have a positive dining experience. You will monitor food quality, cleanliness, and compliance with health and safety regulations. Additionally, you will assist in scheduling shifts, training new employees, and resolving customer complaints in a professional manner.
You will work closely with the kitchen and front-of-house teams to coordinate service and ensure that all operations run smoothly. Your ability to multitask, remain calm under pressure, and maintain a positive attitude will be key to your success in this role. You will also be responsible for inventory control, ordering supplies, and reporting any maintenance or operational issues to the management team.
This position offers an exciting opportunity to grow within the hospitality industry and contribute to the success of a dynamic and customer-focused team. If you are passionate about food service, enjoy working in a fast-paced environment, and have a knack for leadership, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Supervise daily restaurant operations and staff performance
- Ensure high levels of customer satisfaction through excellent service
- Monitor food quality, presentation, and hygiene standards
- Assist in staff scheduling and shift planning
- Train and mentor new and existing employees
- Handle customer complaints and resolve issues promptly
- Coordinate with kitchen and service teams for smooth operations
- Maintain inventory and order supplies as needed
- Ensure compliance with health and safety regulations
- Report operational issues to the restaurant manager
Requirements
Text copied to clipboard!- Proven experience in a supervisory role in the food service industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment
- Knowledge of food safety and hygiene regulations
- Flexibility to work various shifts, including weekends and holidays
- Problem-solving skills and attention to detail
- Customer-focused mindset
- Basic computer skills for scheduling and reporting
- High school diploma or equivalent; hospitality training is a plus
Potential interview questions
Text copied to clipboard!- Do you have previous experience as a restaurant supervisor?
- How do you handle customer complaints?
- Can you describe your leadership style?
- Are you available to work weekends and holidays?
- How do you ensure food safety and hygiene standards are met?
- What strategies do you use to motivate your team?
- Have you used any restaurant management software?
- How do you handle conflicts among staff members?
- What is your approach to training new employees?
- Can you manage inventory and place supply orders?
